Driving Customer Loyalty through Improved Service Performance

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Driving Customer Loyalty through Improved Service Performance

Thursday, February 18 at 11 AM PST/ 2 PM EST

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Their computer. Your experts.
Their computer. Your experts.

Join us for an interactive Webinar to hear Dave Brown discuss the difference between customer satisfaction and customer loyalty and why both are critical for success.

Guest Speakers:

Dave Brown, President, Support Center University
Brenda Dentinger, GoToAssist, Citrix Online


Attend this informative Webinar to learn:
  • Which industry best practice is a must-have for your performance program
  • How support performance translates to customer loyalty
  • Key tactics that will ensure both customer satisfaction and loyalty
  • And more...
Questions? Call 800-549-8541
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