The Power of 30 Seconds: Best Practices for Exceptional Support

Register for a Complimentary Webinar

The Power of 30 Seconds: Best
Practices for Exceptional Support

Thursday, April 16, 2009 at 10 AM PST / 1 PM EST

First Name:
 Phone:
Last Name:
   Department:
Email:
   Industry:
Company Name:
   Country:
Tell us about your company's online collaboration and remote access needs:
Do you currently have a solution?  
How soon will you invest in one?  
What is your role in the decision-making process?  
How many employees work at your company?  

Anything else you'd like to tell us?
Register Now
Their computer. Your experts.
Their computer. Your experts.

Attend this live Webinar to learn how to:
  • Create steps for managing the first 30 seconds of a support transaction
  • Set customer expectations, establish trust and measure the effectiveness of the interaction
  • Leverage remote-support technology to quickly diagnose and resolve technical issues
Speakers:
  • Rich Gallagher, President, Point of Contact Group
  • Gretchen Nemechek, Product Marketing Manager
  • Roger Courville, Moderator, 1080 Group
Questions? Call 800-549-8541
Citrix Online
Your email address and personal information are confidential and will not be sold or rented.
See our Privacy Policy for more details.

Citrix Online | 6500 Hollister Avenue | Goleta, CA 93117
Voice: 1-800-549-8541 | Intl: +1-805-690-5729 | Fax: +1-805-690-6471
© 2010 Citrix Online, LLC. All rights reserved.