The Power of 30 Seconds: Best Practices for Exceptional Support

Register for a Complimentary Webinar

The Power of 30 Seconds: Best
Practices for Exceptional Support

Thursday, April 16, 2009 at 10 AM PST / 1 PM EST

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Tell us about your company's online collaboration and remote access needs:
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How many employees work at your company?  

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Their computer. Your experts.
Their computer. Your experts.

Attend this live Webinar to learn how to:
  • Create steps for managing the first 30 seconds of a support transaction
  • Set customer expectations, establish trust and measure the effectiveness of the interaction
  • Leverage remote-support technology to quickly diagnose and resolve technical issues
Speakers:
  • Rich Gallagher, President, Point of Contact Group
  • Gretchen Nemechek, Product Marketing Manager
  • Roger Courville, Moderator, 1080 Group
Questions? Call 800-549-8541