Four Strategies to Shift Your Support Center from Surviving to Thriving

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Four Strategies to Shift Your Support Center from Surviving to Thriving

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Their computer. Your experts.
Their computer. Your experts.

Guest Speakers:

Bill Price, President, Driva Solutions and "Support Center Pioneer"
Bob Thompson, Moderator, Founder/CEO, CustomerThink Corp

View this on-demand Webinar to learn:
  • How new technologies can help you cost-effectively support demanding customers
  • Ways to refine staff training, practices and metrics to encourage customer-centric behavior
  • Tips for creating a culture that takes initiative and celebrates success
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