The Power of 30 Seconds: Best Practices for Exceptional Support

Tuesday, 11 August 2009 at 11am Australian EST

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Their computer. Your experts.

Attend this live Webinar to learn how to:

Create steps for managing the first 30 seconds of a support transaction.
Set customer expectations, establish trust and measure the effectiveness of the interaction.
Leverage remote-support technology to quickly diagnose and resolve technical issues.
And more...

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