How Remote Support Can Improve First Call Resolution and Reduce Agent Attrition
Tuesday, 14 October 2008 at 11:00am AEDT
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Join us for a live Webinar where we'll explore how remote support results in faster call resolution and more effective knowledge transfer in support centres.

You’ll learn about the latest research on first call resolution and get a chance to interact with our expert speakers.

Attend this Webinar to learn how to:

• Offer better, faster service
• Reduce agent attrition
• Conduct fewer on-site visits to deliver technical support