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Onshore vs. Offshore Support:
Why Domestic Providers Are Winning |
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Join the Outsourcing Institute and The SSPA on Tuesday, March 25th to explore the challenges in outsourcing support. The expert panel will discuss how benchmark metrics clearly demonstrate that onshore customer support interactions continue to score higher in satisfaction than offshore support interactions.
Key Reasons to Attend on March 25: • Receive industry data on why domestic-outsourcing companies are winning the business. • Learn best practices for overcoming challenges in outsourcing technical support • How GoToAssist enables PlumChoice representatives to resolve problems quickly and keep client-satisfaction levels high. Featured Speakers: John Ragsdale, VP of Research, the SSPA Gretchen Nemechek, Product Marketing Manager, Citrix Online
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Tuesday, March 25
at 11 AM PDT / 2 PM EDT Reserve your Webinar seat using the form on the right. Can't attend? Call (800) 549-8541 for more information on GoToAssist 8.0. If you are calling from outside the United States, call +1 (805) 690-5729. |
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Citrix Online | 6500 Hollister Avenue | Goleta, CA 93117 Voice: 1-800-549-8541 | Fax: +1-805-690-6471 © 2010 Citrix Online, LLC. All rights reserved. |
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